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about us

We're different than all other ophthalmology and optometry billing companies.

We stick to our core values. We remain accountable.

We are highly motivated, passionate, process-driven and detailed-oriented billers at all times. Every claim is personally audited by and released by a Billing Manager. We do not get paid until you get paid.

Customer Service
Your practice will be on a first-name basis with our account supervisor. Agnite will perform like a seamless extension of your practice. 
Always transparent
Data security, cloud-based, secure data back-up, HIPAA compliant, dedicated account supervisor, informative reports and analytics that are easy to navigate. 
Results-oriented
Actions speaks louder than words. Our focus is to always exceed all RCM KPI Benchmarks for your practice and surgery center.
Team oriented
Every biller is cross-trained on all aspects of ophthalmology billing. Ophthalmology and optometry billing is our passion. When it comes to billing personnel, we have you covered at all times.

We understand your business.


We started with 25+ years of billing and collections’ consultation experience with hundreds of ophthalmology private practices nationwide. Unlike most other billing companies, we understand the complexities of ophthalmology billing. We have extensive experience in all areas of medical, surgical and optical billing. This includes comprehensive, retinal, oculoplastic and ambulatory surgery center billing.

We are affordable. Our Rates are Competitive and Cost Efficient.


Low rate billing companies usually have inexperienced employees with high turnover and are often outsourced overseas and very difficult to communicate with on a timely basis. Your cost for a low rate billing company can actually end up costing you more in the long run than a reliable, comprehensive, efficient and productive company like ours.

We are smart. We are eager. We are leaders.


That alone speaks to our knowledge of the industry. We apply this knowledge to each and every client.

Leadership

We have you covered. See what you have been missing. Agnite can make a considerable difference for you and your practice.
Michael Carroll
Michael Carroll, Former Chief Executive Officer (July 23, 1982 to April 23, 2023)

Michael was the main Co-founder of Agnite Health LLC. Michael's ability to attract top talent and cultivate a culture of excellence allowed him to build Agnite Health into a trusted partner for ophthalmologists and optometrists across the nation. His dedication to the industry's betterment was evident in every aspect of his work, from assembling a skilled management team to ensuring that the company's core values were never compromised. While attending the McCombs MBA School of Business at the University of Texas at Austin, Michael suddenly and without warning, developed a malignant brain tumor. Due to two brain surgeries, chemotherapy, radiation, experimental procedures, prayers, and support from family and friends,  Michael was very fortunate to go into remission without any major side effects or disabilities for a period of twelve years. Under his leadership, the company grew significantly resulting in unparallel quality and customer satisfaction. In January 2021, Michael’s brain cancer resurfaced as a Grade 4 glioblastoma, and after extensive traditional and experimental treatments, he died in April 2023.  Agnite Health’s staff and client base were devastated. Over a ten-year period, Michael’s leadership positioned Agnite Health to be a trusted business partner for ophthalmologists and optometrists nationwide.

Joe Carroll
Joe Carroll, Chief Executive Officer

Joe is a Co-founder of Agnite Health LLC. Joe has over 50 years of experience in healthcare. Joe started his career in Respiratory Therapy at Duke University Medical Center where he completed his clinical training and worked for a period of approximately six years. Joe has a Bachelor of Applied Science degree from Elon University and a Master of Arts Degree from the George Washington University. During his career Joe has held many clinical and administrative positions. He started his career in ophthalmology and thirty-eight years ago. In 1991, Joe started Advantage Administration, Inc. which is a consulting company that assists ophthalmology practices and academic eye hospitals become more efficient and profitable. Joe emphasizes that, “As Michael’s father and business partner, words can never explain what it is like to lose a son, friend, and business colleague.” Due to Joe’s extensive knowledge in the eyecare business and as a board member and investor in Agnite Health, he immediately assumed the role of CEO when Michael passed away. During the past sixteen months since Michael’s passing, his role has continued to oversee company operations with Michael’s philosophy and operational mindset. The company continues to have double-digit growth compounded each year. Michael’s name will never be forgotten due to his vision and love for his staff members and clients.

Byrd Evans
Byrd Evans, OCS, Co-Founder & Consultant

Byrd Evans is a Co-Founder and a Consultant of Agnite Health LLC. Byrd has over 28+ years’ experience in the revenue cycle/billing and collections arena as a billing specialist, billing consultant and billing manager. Ms. Evans was a CodeQuest instructor for the American Academy of Ophthalmology for over 6 years and a highly respected ophthalmology revenue cycle/billing and collections consultant with Advantage Administration, Inc. for 35+ years.

Belinda Baldwin
Belinda Baldwin, CPC, CPMA, OCS, Director of Operations

Belinda Baldwin is the Director of Operations for Agnite Health LLC. Ms. Baldwin has over 30+ years in ophthalmology billing and coding with administrative management and consulting experience. Belinda is a certified professional coder (CPC) and certified professional medical auditor (CPMA). Belinda has a passion for teaching and coaching and helping people realize their true potential. When it comes to billing, collections, coding and auditing, she prides herself in staying above national and specialized benchmarks by monitoring the constant changes in regulations and coding updates.

Jeannette Ruiz
Jeannette Ruiz, CBCS, OCS, Assistant Director of Operations

Jeannette Ruiz is an Assistant Director of Operations for Agnite Health LLC. Jeannette has 20+ years’ experience in the revenue cycle/billing and collections arena as a billing specialist and billing manager, including managing the billing for a multi-million dollar internal medicine hospitalist group. Jeannette is a certified billing and coding specialist (CBCS) and has obtained her ophthalmic coding specialist certificate (OSC). Jeannette consistently maintains a professional demeanor with clients and always promotes positivity and teamwork.

Shelly Rhodes Headshot
Shelly Rhodes, Executive Assistant


Learn more about what we do

our office.

Dallas Office
1701 N. Collins Blvd
Ste. 215
Richardson, TX 75080
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